"We are heartbroken over the death of George Floyd while in police custody and strongly believe that those responsible must be held accountable. It is distressing to see the pain and grief that many people are feeling and the disturbances that are rocking the country, as they shed a fresh light on longstanding social injustice and racism that continue to fester in our society. These events remind us that the mental health of all our citizens is of utmost importance, especially now as we deal with the twin stressors of the COVID-19 pandemic and senseless killings. BCI is focused on our mission of ensuring that our community members have access to high-quality behavioral health services. As an organization committed to the health and wellbeing of all people, regardless of race, we will continue to focus on understanding social determinants of health and the continued impact of racism on mental health so that we can better serve and assist our patients and clients as individuals."
PUBLIC SERVICE ANNOUNCEMENT
As the COVID-19 cases continue to grow across the Country and in Okaloosa county, it is necessary for BCI to take additional preventive measures to ensure the safety of our clients and staff. As a result, effective Monday, April 6th BCI will be taking the following measures for our outpatient locations and psycho-social rehabilitation (PSR) centers in Ft. Walton Beach and Crestview:
Outpatient Services Remote Check-In, Registration, & Waiting
Upon arrival at our facility, clients/patients will be provided a phone number to check-in remotely. Staff will check -in or register them over the phone. Clients will be provided with call in information to speak with their provider either by telephone or video-conference. Staff will be available to assist the clients and patients in getting on to the telehealth platform. BCI will also continue to use telehealth and telephones for substance abuse groups. BCI will still provide on-site injections, however, patients will use the above procedure to check-in and wait for instructions.
Staff will stay in contact with our supportive living and PSR clients through the use of telehealth and telephones to provide services in the same way that case management services are currently being provided. Hospital Discharge clients will be contacted by an Outreach Therapist via telephone or telehealth for continuity of care. The only face-to-face client care will be to give the injections by our nurses one time per week.
All services will continue to be provided in a more safe manner for our staff and clients.
Please know that Bridgeway Center is taking every precaution to limit any exposure to COVID-19 at our facilities, so our clients can continue to receive the care they need during these difficult times.
Please call our offices for more information (850) 833-7500 in Fort Walton or (850) 689-7810 in Crestview.
COVID-19 RESOURCES
Healthy Options for Personal Empowerment
Everyday life can be overwhelming and sometimes people need help meeting these challenges. Through compassionate care and clinical excellence, Bridgeway Center Inc. (BCI) is dedicated to servicing the behavioral health needs of Okaloosa County residents. We are committed to the wellness of individuals, families and the community through prevention, intervention, treatment, and support. We do this by offering a full spectrum of outpatient services in a warm and inviting atmosphere.
On-site Pharmacy Services for You
Bridgeway Center Inc. has an on-site Genoa Healthcare® pharmacy for consumers and staff to use for their medication needs.
Bridgeway Center is an active partner in our community. We offer and participate in numerous community events and
trainings here in Okaloosa County.
Vision Statement
“To provide compassionate trauma informed care, to maintain the human dignity of every person, to meet community support needs, and to continually search for empowering and innovative ways to serve our clients, patients, families and community.”
Mission Statement
“To become Okaloosa County’s premier behavioral health care provider and employer of choice for the most qualified talent by creating a positive culture of dignity and respect, by promoting professional fulfillment and growth, by producing unsurpassed quality standards, by ensuring community inclusion in our programs and services, and by providing accessible, client-centered, cost-effective, and quality outcome-based care. BCI exists to improve the quality of life for the people we serve.”
Attention
ATTENTION! INTERPRETER SERVICES FOR THE DEAF OR HARD OF HEARING IF YOU ARE DEAF OR HARD OF HEARING, YOU ARE ENTITLED TO INTERPRETER SERVICES AT NO COST TO YOU. PLEASE INFORM STAFF OF THE TYPE OF AUXILIARY AND OR SERVICE YOU PREFER.
AVISO! SERVICIOS DE INTERPRETE PARA PERSONAS CON SORDERA O PROBLEMAS AUDITORIOS SI USTED ES SORDO O NO OYE BIEN USTED TIENE DERECHOS A SERVICIOS DE INTERPRETE GRATIS. POR FAVOR DE INFORMAR AL PERSONAL SI NECESITA ESTE SERVICIO.
To access the Florida Department of Children and Families (DCF) please click here. To access DCF's Deaf and Hard-Of-Hearing information click here.
The Bridgeway Center Inc. (BCI) Safe Zone Ally Program is comprised of allies who support, treat and advocate for the LGBTIQ community. BCI Safe Zone members are more knowledgeable and accepting of lesbian, gay, bisexual, transgender, queer, questioning, and intersex persons.
At BCI we strive to treat everyone with dignity and respect. If you have questions, issues or concerns and need to speak with a trusted Safe Zone member, please email us at: SafeZone@bridgeway.org
