Shelter Coach

POSITION SUMMARY:     

The mission of One Hopeful Place (OHP) is to be the front door into permanent housing and to end the cycle of homelessness for those experiencing housing loss in Okaloosa County.

Bridgeway Center, Inc. (BCI) is seeking candidates who want to make a difference in the lives of individuals experiencing homelessness in Okaloosa County.

The OHP Shelter Coach will provide direct support, oversight, and interventions at OHP. Great entry-level position for candidates interested in Human Services. Responsibilities include Completing rounds at OHP, providing recovery-based support to individuals, video camera observation, inspecting bunk/common areas, encouraging community building and maintaining shelter stay, providing consistent staff presence for individuals to access support, addressing conflict or concerns, awareness for building safety, etc.

Applicants must be outgoing and enjoy working with the public, professional, and para-professional team. Have the ability to collaborate and communicate with BCI departments and external stakeholders. Must be able to multi-task and remain professional at all times to ensure that each client has a positive and helpful therapeutic experience.

WHY JOIN BCI?

At BCI, you’ll be part of a dynamic and innovative team dedicated to improving the quality of life for the individuals we serve. As a Shelter Coach, your work will be both rewarding and impactful, as you make a difference every day in the lives of our clients.

We provide comprehensive training, mentoring, and coaching throughout your onboarding process to ensure your success and professional growth.

We encourage you to explore this amazing opportunity further by submitting your application and resume today!

BENEFITS OFFERED: Part-Time (PT) associates are not eligible for benefits.

MINIMUM REQUIREMENTS:  

• High School Diploma OR GED.

PREFERRED:

• Specific experience working with individuals experiencing homelessness.
• Lived experience as an adult in recovery for a minimum of two (2)-years from a mental health and/or substance use condition to be eligible to be certified through the Florida Certification Board as a Peer.
• Bilingual/bicultural English and Spanish preferred, but not required.

Please include a resume with the application. Applicant must be able to pass an Agency for Healthcare Administration (AHCA) Medicaid and Florida Department of Children and Families (DCF Level II background check, drug screen, and a Tuberculosis (TB) test. Applicant must be at least twenty-one (21) years old and have a valid Florida Driver’s License with no more than three (3) points on their driving record to be insured under BCI’s automobile insurance policy.

KNOWLEDGE / SKILLS / & ABILITIES:

• Ability to display sensitivity to all persons and cultures.
• Excellent interpersonal, communication, and organizational skills.
• Knowledge of community resources or the ability to become knowledgeable.
• Demonstrate a positive, enthusiastic, and motivating presence at all times.
• Maintain and promote professionalism.
• Perform other duties assigned by the Onsite One Hopeful Place Supervisor (OHPS).
• Uphold and promote OHP’s Mission.
• Good conflict resolution and crisis management skills.
• Works well independently.

DUTIES / RESPONSIBILITIES:     

Some of the job tasks and responsibilities include, but are not limited to:

• Ensure the safety of participants and property by checking common areas and surrounding property.
• Communicate with incoming and outgoing staff about pending issues or activities using communications logs and emergency personnel as needed.
• Interact with individuals professionally; respond to the needs of individuals as appropriate.
• Assist in conflict resolution between individuals and oversight of compliance with OHP expectations.
• Maintaining building cleanliness at all times.
• Assist in OHP of supplies, including daily food and kitchen supply orders.
• Other office duties and data entry as needed.
• Video camera observation.
• Facilitate community-building activities and interact with residents to build community.
• Participate in in-service training.
• Assist with preparing bunks for new individuals.
• Aid new individuals in acclimating to OHP operations.

We look forward to receiving your application and welcoming you to our team at BCI!

WORK LOCATION:    One Hopeful Place (OHP) – Fort Walton Beach (FWB)

WORK HOURS:      Sunday – Wednesday; 7:00 p.m. – 1:00 a.m.

*The applicant must be willing to work on-site alone*

WAGE:       The wage for this position is $15.00 per hour.

NOTE:  APPLICANTS WHO DO NOT MEET MINIMUM REQUIREMENTS WILL NOT BE CONSIDERED.

ALL APPLICANTS ARE SUBJECT TO DRUG TESTING.